To resolve this issues, we recommend the following:
- Check your internet connection: A faulty connection can cause an interruption and halt the loading process.
- Download the ebook: Instead of opening the eBook directly in your browser, try downloading the file to your computer. Once downloaded, you should be able to open the PDF files using one of your pre-installed applications.
- Clear your browser's cache and cookies: Clearing these temporary files helps ensure you are accessing the most up-to-date version of the site. Consult your browser's settings or preferences to locate the cache and cookies clearing options.
- Check if your browser is up to date: Visit www.whatismybrowser.com to see if you are using the latest version of your browser.
- Try a different browser: Sometimes, browser settings or extensions can interfere with a site's services and tools. Switching to an alternative browser can help determine if the issue is browser-specific.
If the issue persists, please contact our customer support team for assistance. Kindly include information that will help us pinpoint the problem and find a solution, such as the kind of device and browser you are using, and screenshots of the issue or any error messages you are seeing.