The most common explanation for an activation key not working is because it is being entered into the wrong upgrade pop-up. Please make sure to copy and paste only the activation key, without any additional spaces added to the beginning or end of the code.
Editions
When upgrading to an edition of MMI, including any of the following:
- MMI Basic Edition
- MMI Student Edition
- MMI Professional Edition
- MMI Professional Penta Edition
- MMI BG5 Business Edition
Open MMI, click on the Help menu, and choose Upgrade MMI. In the popup window that appears, paste your Activation Key.
Extension Modules
When upgrading to an extension module of MMI, including any of the following:
- MMAI - Advanced Imaging Module
- DreamRave Module
Open MMI, click on the Help menu, and choose Install Extension Module. In the popup window that appears, paste your Activation Key.